Client Health Overview
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Healthy / Performing
Watch
Risk
Critical
Coming In / Waiting
Client Portfolio
Finance
Project Status
ResultCraft CRM
Client Leads
Portfolio Composition
🔍 Management Attention
最需要处理的重点 · 点击查看详情
🏆 Key Wins
⚠️ Risk / Alerts
完整 risk radar 在 Performance & Retention
数据来源:Notion 「(External) Lead Status Tracker」,实时读取(每次打开页面重新抓取最新记录)。Lead Quality(Hot / Warm / Cold / Not Qualified)与 Status(New → Qualification → Waiting Client → Meeting Proposed/Confirmed → Strategy Discussion / Service Repositioning → Disqualified / Non-Sales)为该表实际使用的两个独立维度;Not Qualified ≠ Disqualified 就等于 Lost,Non-Sales(如 Affiliate/Creator Enquiry)≠ Sales Lead。此版 tracker 尚未记录 Proposal / Won 阶段,相关欄位显示 Pending Update。
Lead Detail
点击查看完整记录
⚠️ 数据颗粒度说明
资料库目前没有个别 lead 的记录(没有 Lead Name / Date In / Source / Owner 这类颗粒度数据),只有部分客户在 account-level 描述了目前的 lead funnel 位置。下面先显示这些 account-level 摘要,再附上完整的 Lead-level 表格结构——等你有 CRM / Sheet 的个别 lead 数据后,直接补进代码就能自动出现,不需要改版面。
Account-Level Lead Funnel Snapshot
点击客户查看详情
Lead-Level Detail
Total Leads / Qualified / Appointments / Conversion Rate 需要个别 lead 数据才能计算
收款明细
点击查看客户详情
已知即将到账
This Month Projected Total: Pending Update(需要确切到期日历才能算出月度总数)
🔗 正在从 Zoho 拉取全部资料…
Sales, Receipts, and Dues
跟 Zoho 里同名的这个 widget 应该完全对得上 — 拿这个来对账
同步中…Sales
同步中…Receipts
同步中…Due
Zoho Contacts
Zoho Invoices
🟡 At Risk Clients
Active Portfolio Risk Radar
目前仍在合作的 client 里,谁被标记了哪一类风险
Management Decision
Maintain / Grow / Upsell / Fix / Graduate / Exit — 依据现有资料判断,可点击查看依据
九类 Churn Taxonomy(历史)
红色 = 已流失过客户,绿色 = 健康毕业,灰色 = 目前无案例
| Risk Category | Realized In |
|---|---|
| Cash Flow Risk现金流风险 | 🔴 Geometry |
| Business Sustainability Risk业务可持续风险 | 🔴 KLLEE |
| Runway Risk资金跑道风险 | 🔴 Kwok Dai |
| CS / Sales Conversion Risk客服/销售转化风险 | 🔴 Artsense |
| Supplier / Execution Risk供应商/执行风险 | 🔴 Defi |
| Healthy Graduation健康毕业(不算负面 churn) | 🎓 Dojo |
| In-house Migration Risk转回内部执行风险 | — 目前无案例 |
| Performance Risk业绩风险 | — 目前无案例 |
| Relationship / Engagement Risk关系/参与度风险 | — 目前无案例 |
个别流失/毕业客户的完整故事在 Clients → Dropped / Graduated tab。